LEAD TIMES
All our products are hand-made daily. Our catering range requires three days’ lead time.
If you have an urgent order, please contact hello@grizzlybakedgoods.com to check our production capacity.
For same-day orders, we recommend visiting one of our three shops.
Our online shop range is also available and requires only 2 days lead time.
Minimum order
Our order minimums are set at $70 for Christchurch Central.
Pick-up info
Orders can be collected from our stores during opening hours:
33 Buchan street, Sydenham
Daily from 9am – 2pm
56 Cashel St, Christchurch Central
Monday-Friday only 7.30am – 2.30pm
Delivery info
Deliveries will be made within your selected 30 minute window, daily from 9am – 12pm
We deliver to the following Christchurch postcodes:
8011, 8013, 8014, 8022, 8023, 8024, 8025, 8041, 8042, 8051 (excludes area west of SH 1), 8052, 8053, 8061, 8062, 8081, 8082, 8083 (excludes area north of Bottle Lake Forest. Includes Marshlands & Parklands)
Can I change my order
We understand that changes to an order may be necessary. Please contact our team as soon as possible to discuss any desired changes at hello@grizzlybakedgoods.com. We will do our best to accommodate your requests, taking into account your delivery date and time.
Can I cancel my order
Yes you can. Our standard cancellations terms are as follows:
Cancellations 3 business days before, will incur no fee.
Cancellations 2 business days before will incur a 50% fee of the total invoice.
Cancellations within 1 business day will incur full charge.
Despite this, we will always do our best to minimize any cancellation fee if possible, so please contact us asap if there is any change to your order.
Allergies and dietary requirements
Our products are made in a kitchen whereby ingredients such as eggs, sesame, peanuts, milk, soy, nuts, tree nuts, gluten, lupin, sulphites are also used.
Whilst precautions are taken to separate these ingredients on request, we cannot guarantee the complete absence of these ingredients.
It’s important for customers with food allergies to be aware of this risk.